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Jarivia Support

Frequently Asked Questions

Helpful answers about your Jarivia shopping experience — from shipping and returns to order cancellation and customer support.

Yes. Jarivia offers FREE standard shipping on orders. No minimum purchase is required for standard shipping.

Orders are generally processed within 1–3 business days. Standard shipping usually takes another 3–5 business days, for an estimated total delivery time of approximately 4–8 business days.

Yes. Once your order has been shipped, tracking information will be provided when available so you can follow the progress of your package.

You may request an order cancellation within 15 minutes after placing your order. After this period, the order may have entered processing and cancellation may no longer be possible.

Yes. Eligible items may be returned within 30 days after receipt, subject to the conditions described in our Return & Refund Policy.

If your order arrives damaged, defective, or incorrect, please contact our support team as soon as possible with your order information. We will review the issue and provide the appropriate return or resolution instructions.

Approved refunds are normally issued to the original payment method within 10 business days. Your bank or payment provider may require additional processing time. If you have not received your refund within 15 business days after approval, please contact our support team.

Jarivia accepts several payment methods, including Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, and PayPal Wallet. Available payment methods may vary at checkout.

Please contact us at support@jarivia.com before sending an item back. After reviewing your return request, we will provide the appropriate return instructions and address.

For questions about your order, products, shipping, returns, or other support needs, please contact us at support@jarivia.com. Our support team will be happy to assist you.

Still need help? Our support team is here to assist you.

Contact Support

Contact Information

Email: support@jarivia.com

Mobile: +1 857-322-4854

Business Hours:

Monday – Friday: 9:00 AM – 6:00 PM (ET)

Our Address

223 Endicott St, Apt 4, Boston, MA 02113,
United States

About Jarivia

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Products

Women's Breathable Lace-Up Sneakers

Women's Breathable Lace-Up Sneakers

$56.00

Regular price Sale price $56.00
Women's Casual Travel Shoes

Women's Casual Travel Shoes

$80.00

Regular price Sale price $80.00
Women's Casual Travel Shoes – Soft Sole Denim Sneakers

Women's Casual Travel Shoes – Soft Sole Denim Sneakers

$75.00

Regular price Sale price $75.00
Women's Cropped Sweatshirt and Wide-Leg Pants Set

Women's Cropped Sweatshirt and Wide-Leg Pants Set

$125.80

Regular price Sale price $125.80